Free Tours Lucky Draw was
successfully held on 3 September 2021.
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Prize Redemption Details and Important Notes to Winners:
  1. Each winner will be notified individually by SMS message via his/her registered Hong Kong mobile phone number.
  2. Winners are required to contact the designated travel agency (i.e. Prize Supplier) on or before 30 September 2021 for the tour departure date and to book the tour. At the time of the redemption of the prize, winners must present the following documents to the travel agency (please contact the travel agency in advance to check opening hours):
    (i)
    SMS notification,
    (ii)
    Original Hong Kong Identity Card,
    (iii)
    Original hardcopy and/or electronic record of the Winner and Tour Participant’s COVID-19 vaccination(s) issued by the Department of Health of the Hong Kong Special Administrative Region Government.
  3. The Winner and Tour Participant must also provide written consent to the travel agency to verify his/her vaccination record with the Hong Kong Government.
  4. The Organiser and travel agency shall bear no responsibility if any winner fails to receive the notification via SMS or redeem the prize as a result of any incomplete or incorrect information provided.
  5. Please stay alert and watch out for any phishing SMS, emails and fraudulent websites. The Organiser or travel agency will never send any SMS or email with a link requesting you to provide personal information online.
  6. All prizes are bounded by the Prize Redemption Terms and Conditions.
For enquiries, please call the Organiser at 2807 6100 (operation hours: 9 am to 6 pm from Monday to Friday and
9 am to 1 pm on Saturday) or email freetours@hktb.com.
FAQ
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